Terms of service.

Romio Mobile (“Romio”, “we”) provides prepaid mobile data service delivered over eSIM. We are a reseller: connectivity is carried on partner networks, and coverage and performance in any given place are theirs.

[Company registration details, registered address and contact to be inserted before launch.]

A data plan for a fixed term, delivered as an eSIM profile. Plans are data only — they do not include a phone number, voice calls or SMS to or from other people.

Each plan includes an allowance of data at full speed. After that allowance, speed is reduced for the remainder of the term. Data is not cut off and there are no overage charges. The exact figures are published on each plan and in our fair-use policy.

Your term begins when the eSIM first connects to a mobile network, not when you purchase or install it. Term length is stated on the plan.

Billing dates are aligned to that start, so a plan bought in advance of travel is not billed again before the term you paid for has actually run.

If you chose auto-renew, we charge you for a further term as each term ends, at the auto-renew price shown when you bought, until you cancel.

You can cancel at any time from your account. Cancelling stops future charges. It does not end the term you have already paid for, and it does not generate a partial refund — see the refund policy.

These plans are for personal use while travelling. They are not sold as a permanent replacement for fixed broadband, for continuous unattended machine traffic, or for resale. Full detail is in the fair-use policy, including the ceiling above which we may decline to renew.

You must not use the service unlawfully, or in a way that damages a partner network or other users.

You are responsible for having a device that supports eSIM and is not carrier-locked. We provide a device check for exactly this, and we would rather you use it than buy something that cannot work.

An eSIM profile can normally only be installed once. If you delete the profile it may not be recoverable — contact support before removing it.

We do not guarantee uninterrupted service or any particular speed. Mobile coverage depends on partner networks, your location, your device and conditions outside anyone’s control.

Do not rely on this service for emergency calls. It carries data only and does not provide access to emergency services.

Prices are shown at checkout and charged in the currency displayed there. Taxes are applied where required. We may change prices for future terms; any change is notified before it applies and never affects a term you have already paid for.

Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.

Otherwise, our total liability in connection with the service is limited to the amount you paid for the term in question. We are not liable for indirect or consequential loss, including lost profits or missed opportunities.

We may update these terms. Material changes will be notified, and changes apply to terms purchased after they take effect.

Questions: support@romiomobile.com.

[Governing law and jurisdiction to be confirmed with counsel before launch.]